Frequently Asked Questions
Everything you need to know about your Just Cavalli timepiece.
Are Just Cavalli watches authentic and original?
Yes, all our timepieces are 100% authentic and come directly from the official manufacturer. Each watch includes a certificate of authenticity and the original designer packaging.
What kind of movement is used in Just Cavalli watches?
Most Just Cavalli watches utilize high-precision Japanese quartz movements, ensuring reliable timekeeping and longevity for fashion-forward wearers.
How long does shipping take and is it tracked?
Standard shipping typically takes 3-5 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your luxury delivery in real-time.
What is your return policy for timepieces?
We offer a 30-day return policy. The watch must be in its original, unworn condition with all protective films, tags, and packaging intact to qualify for a full refund.
Is there a warranty on my purchase?
Every Just Cavalli watch comes with a 2-year international manufacturer's warranty that covers movement defects and internal components from the date of purchase.
Are the watches water-resistant?
Most models feature water resistance ranging from 3 ATM to 5 ATM. While they can handle light splashes or rain, we recommend avoiding submersion in water to preserve the finish and strap quality.